Pace, the AI operations partner for the world’s leading insurers, today announced its $46 million Series B, co-led by Thrive Capital and Sequoia Capital, with participation from Emergence Capital and Pruven Capital.
Pace partners with several public insurers and brokers to provide its cutting-edge technology, including The Mutual Group, Newfront, Prudential, and WTW. Since launching last year, Pace has autonomously completed more than a quarter of a million critical insurance workflows with AI agents for the world’s leading insurers.
“At Pace, we are on a mission to insure more of the world’s risk,” said Jamie Cuffe, founder and CEO of Pace. “Closing the $9 trillion protection gap starts with AI-native operations and Pace agents are purpose built for that work.”
Pace will use this capital to help its customers scale their agentic workforce to tens of millions of operations tasks this year across the US, Europe and now globally.
“At Thrive, there are two things that really matter to us when investing in a company: ideas whose time has come and people who are really well matched to the problems they’re working on,” said Philip Clark, partner at Thrive Capital. “We are in this really special moment where the most important high value parts of the knowledge economy are being augmented and automated to a significant degree by these models and Jamie is one of those people where you go in biased to saying yes.”
At Prudential, Pace automates thousands of hours of manual work across policy servicing and issuance for customer acquisition. In partnership with Ryze Claim Solutions, Pace resolves claim cycle times 30% faster, and at Convex US, AI agents speed up data ingestion for new business and renewals.
“We’re delighted to be partnering with Pace,” said Terry Garrett, Head of Strategy and Operators, Risk & Brokering at WTW. “Our collaboration brings together shared ambition, complementary strengths, and a real commitment to doing things better – for our clients, colleagues, and the wider industry. This partnership will make a meaningful difference to our business model over the long term.”
About Pace
Pace is the AI operations partner for the world’s leading insurers. Pace’s AI agents navigate internal apps, reason across documents and make phone calls to automate back-office tasks. Pace works with leading insurers to handle mission-critical insurance operations like submission intake, policy servicing, claims handling and data entry. For more information, please visit withpace.com.
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